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You are here: Home / Brands / Commonly Reported Vizio TV Problems

Commonly Reported Vizio TV Problems

vizio_logo_ratings_box_logoTechnology has no doubt come a long way over the years and continues to advance rapidly. Of course, it is far from perfect and there are a number of things that can go wrong with any given household appliance or gadget. There are some very impressive televisions on the market these days. Vizio, for example, offers an array of LCD, LED, and plasma models in all sizes. Any of these common Vizio TV problems may arise at any time throughout the life of the set.

CLICK to watch repair video on a Vizio LCD TV power supply problem

Watch Related Repair Videos:

  • Faulty Power Supply on a Vizio SV420XVT1a LCD Flat Screen
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  • Vizio E550i-B2 or M550i-B2 Issue: Has sound but no pictures
  • How to Fix the Notorious Vizio Black Screen of Death
  • Vizio Main Board Symptoms

Perhaps the most common complaint regarding Vizio TVs is the appearance of a blank black screen even when the set is switched on and the indicator light is glowing. The screen may still light up in some instances, but in either case the screen remains blank. This issue is usually corrected by replacing the power board, but there are several other things that could be the culprit, like the backlight converter, the T-con board, or even just a faulty screen itself. If a repair shop does not have all of the LCD TV parts that could possibly be causing the problem readily available, they may need to order them all in order to single out the guilty part, which can get rather pricey.

Faulty remotes are another common issue. This is one of the much easier and inexpensive Vizio TV problems to fix. Usually this is due to a bad IR sensor or a loose wire and the parts can generally be found online for less than 20 bucks. If the cause is unknown, just replacing the remote altogether is also fairly easy and of course less expensive than dealing with a problem with the TV itself.

Commonly reported Vizio TV problems also include sound-related issues. This may be a matter of faulty speakers or disconnected wires, which are both easily remedied. If it is an issue with the main unit, then it will be a little more difficult and expensive to fix.

There are many shops offering LCD TV repair services. Purchasing an extended warranty is usually advised to cover the cost of potential expensive repairs and replacements but you will need to rely on your judgment on whether the price of the extended warranty will truly be worth it (most of them are quite pricey).

Sources:
http://www.consumeraffairs.com/home_electronics/vizio.html
http://www.amazon.com/forum/vizio/Tx1D1GJG19EOP3Q

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Filed Under: Brands, Troubleshooting Tips, TV Repair Resource, Vizio

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Reader Interactions

Comments

  1. Kimberly Blackmon says

    September 12, 2017 at 2:56 pm

    I purchased my 60 inch Vizio smart TV in December 2014. In the beginning of 2016 my TV was my TV started powering off and wouldn’t come back on for a couple days. Now it won’t come on at all. I contacted Vizio support and I was told that it was a recall on my TV to send them proof of purchase and pictures of the TV I haven’t heard anything from them within the last couple months so I decided to call back and now I’m being told that there isn’t a recall and that they can sell me another 60 inch Vizio TV. Do anyone know what the problem is with these TVs and how can it be fixed?

    Reply
  2. claro tv telefone says

    September 5, 2017 at 11:16 am

    Great information. Lucky me I discovered your blog by chance (stumbleupon).
    I have book marked it for later!

    Reply
  3. Jessie Ibarra says

    September 2, 2017 at 7:27 am

    I have a 32 inch Vizio flat screen TV. It turns it’s self on an off. You have to press mute before changing channels,volume,or anything else. My TV don’t have a reset button . Now the screen has went black an it still has sound an the power light on. What could be the causes of these problems. Need help asap please. An how expensive is it to fix these problems. Im on low income a n got the TV as a present. Don’t have a lot of money to get it fix. Need the inexpensive parts to fix it
    Help me please someone.

    Reply
  4. Bud Jones says

    August 29, 2017 at 12:32 am

    Bud. I have a 43′ vizio flat screen, it has developed a small black line down the middle of the screen. Any body else got this problem ???????

    Reply
  5. Tanya says

    August 28, 2017 at 6:54 pm

    I have a 50 inch Vizio TV that is barely 2 years old. Worked just great for awhile until recently where the TV just shuts off. Then it takes 10 to 15 or so tries to turn it back on. I called Vizio and they are absolutely worthless for any type of help. Never have I owned such a pile of junk and I will never by Vizio again.

    Reply
    • James Corum says

      September 17, 2018 at 5:46 pm

      I also have a Vizio 50 inch that is about 9 years old. When I first turn it on to a channel it blanks off with no picture then turning it on and off about 30 minutes it may eventually stay on. Picture quality is still fantastic. I found by changing the channel to a HDMI 1,2,3 that has no signal on it for about an hour then the tv will stay on for the rest of the day. Also found out by watching a channel on a high frequency channel, channel 36-5 it will never go off. Weird stuff going on. I love this tv. and scared to let go due that I have opt 5.1 sounds system and want find one that sounds this good with wireless speakers for sub and rear..… But by turning off the tv off two the green light on vizio and turn back on to bright light for vizio about 10 times it will eventually stay on. The sound was always ok. just no picture and no raster. This sounds like a common problem and it’s a shame would there is not a fast fix. Another problem working on this particular plasma 50 inch that is weighs over 120 pounds dead weight and very hard to pull it down from the bracket on the wall. It took three people holding it in the air and one person plugging everything up. It is a monster with the front and center speakers built in it.

      Reply
  6. Brian Mollan says

    August 25, 2017 at 5:17 pm

    65″ Vizio D-series bought at Costco 18 months ago backlight has failed. When turned on TV has picture and sound for 1 to 2 minutes then screen goes completely black but audio is unaffected. Vizio want to replace with refurbished nothing said about it being 6 months past 1 year Mfr. warranty? Called Costco as we bought concierge service to extend warranty to 2 years and they’re sending out a technician. My research tells me I’ll be asking the tech to check power supply board and to check connection between power supply board and LED driver its a pin connector that may have loose pin connectors or poorly soldered and must be done over. Meanwhile as we pass the next week or two without big screen and slowly begin to wither and die here’s a temp fix. Now I can only control TV functions during the 1-2 minutes that I actually have a screen and some people don’t even have that but if you can get to MENU on the Vizio remote and highlight “picture” you can change it to GAME mode reduces backlight on ours to 37% – noticeably darker picture but… and/or change to STANDARD turns backlight completely off and now my picture has been holding steady last 2 hrs. Still getting serviceman out but lets kids watch a show meantime

    Reply
  7. Dawn says

    August 12, 2017 at 6:56 pm

    I own a Visio E550i-b2, had it for around 2 years and one day the tv screen went black while watching it. After reading some reviews about common issues i saw someone said to check the main board for loose pins that may need to be soldered back together. Sure enough that was the issue and after soddering them back together the TV turned back on. I couldn’t be any happier not having to buy a new TV. Hope this helps someone that has the same issues. It only cost me $14 for the soldering tool and wire. Link below.

    https://m.youtube.com/watch?v=NKdSrAH8_hs

    Reply
  8. Hanifa Cooper says

    August 10, 2017 at 5:18 am

    This TV sucks I had it about 2 years-and I had no sound or color or my screen can’t see anything waste of my money

    Reply
  9. DJ says

    August 1, 2017 at 12:41 am

    I have a 50 inch Vizio my son gave me…the picture behaves as though it is buffering … almost like every other frame comes through.,,,,the sound has sort of a reverb effect to the point after awhile what is being said is not discernible….I have checked the cables into the tv and cable box…hooked the old tv up and the cables worked fine…any thoughts?

    Reply
    • jonathan samuel says

      February 15, 2018 at 6:29 pm

      my tv picture is buffering like the picture color is leaving,also it is lines are going up and down there is sound. It gives sound. IT is a 50 inch 2yrs old. screen is lighting up.

      Reply
  10. Jeremy says

    July 25, 2017 at 12:22 am

    I have a 32 vizzio heard a loud pop & it shut off no pic no sound is it fixable

    Reply
  11. Wendelyn (Wendi) Kistler says

    July 11, 2017 at 11:02 pm

    How do I contact Warranty registration? I don’t think I have had this tv for a year yet, but I don’t know how to find out if my tv is covered. Of course I can’t find my receipt, but know I registered it…any help?

    Reply
  12. jay noneya says

    July 8, 2017 at 4:23 am

    Cant get hdmi ports to recognize components,
    Moved tv a couple of times and the coaxial cable pulled the threaded part out of the TV very easily….

    Reply
  13. Justin S. says

    July 2, 2017 at 7:26 pm

    I have a D500i-B1 43 inch. When turned on it flashes the visio logo quick then nothing. It takes about 5 to 8 times before it shows the logo normally and screen pops on. When it does turn on its always on the wrong input.

    Reply
  14. Steve Richards says

    June 25, 2017 at 11:48 pm

    I have a 32 inch, that when you push the power button it flashes the symbol then powers off. Any ideas?

    Reply
  15. Terry L Taylor says

    June 23, 2017 at 2:40 pm

    My vizio goes dark if there isn’t enough light being displayed on the show that I am viewing. This will occur after a couple minutes of a scene yhat is dark. Any quick fixes?

    Reply
  16. Josie Green says

    June 23, 2017 at 10:45 am

    I cannot get my Vizio to display the complete title of anything on the tv. I watch a lot of the shopping channels. The tv will not show the ordering numbers. I have tried everything to try to fix the problems. If I think I have fixed it for one channel, I turn it to the next channel and it is messed up. The manual that was given with the tv does not show you step by step of how to program your tv to get the best picture. Your manual is of no use. You need to supply customers with a step by step of how to get the best picture. I called the supplier of the Vizio tv and they wanted to charge me $40.00 dollars to fix my problems. I think the company should be glad that you bought the tv and should be willing to help you fix the problems. I have been having problems every since I bought the tv. If I could afford a new tv I would have bought one a lone time ago. I have had my tv over a year. HELP.

    Reply
  17. B. Thrasher says

    June 18, 2017 at 8:28 pm

    I have a VISIO D39h-C0 39″ tv that has a problem of the right 1/3 rd of the screen getting darker and darker. What causes this?

    Reply
  18. Bertha wooten says

    June 16, 2017 at 1:12 pm

    I have a Vizio tv model number m420nv there is no sound. Picture is perfect

    Reply
    • Shannon says

      July 26, 2017 at 10:11 pm

      Our sound quit today. Did you solve your issue?

      Reply
  19. Chuck says

    June 7, 2017 at 5:09 am

    My 55 inch is several years old and started freezing up, pixiling and randomly turns off. Is this common and is there a fix for it!

    Reply
    • EK Gordon says

      October 9, 2017 at 3:10 pm

      yes, get a ic kit from shopjimmy.com

      Reply
  20. Jake says

    May 26, 2017 at 1:27 am

    Wanting to know if this problem is fixable. This is a Vizio E701i-A3. Any help would be appreciated. https://imgur.com/gallery/GPTp3

    Reply
    • Salsabeel Sabri says

      June 24, 2017 at 1:40 am

      Hey… so did u find a way to solve this problem? Bcz my tv suddenly stopped working and it started glitching.. hope u can help

      Reply
    • Genaugmen says

      July 29, 2017 at 3:18 am

      I have the 42 inch version and have had continuous issues with LEDs failing. Once so many fail, the power supply will cut power to the LEDs resulting in at most a quick flash of thebacklight, and then black screen. I’m about to go into mines for the third time.

      Reply
  21. Vincent Ofor says

    May 26, 2017 at 12:11 am

    I owed a vizio tv with hard metal around the screen for many years and it fell many times and nothing happened to the screen. Recently I bought D-series with 32 inches, and just little drops, the screen shatters, and I have exchange it twice because I have a three years insurance. I will return it and never to buy it again because it is too fragile.

    Reply
  22. corina shaler says

    May 18, 2017 at 6:22 pm

    our fairly new 30 inch vizio tv turns on all by itself. it is not hooked up to any cable since it is a smart tv. so we have netflicks on it. this takes several steps to get a program to start playing. you have to select it from a list. yet my tv turns on with a program already playing!! the power button on the tv will not turn it off. nor will the remote. even after removing the batteries and replacing them. the only option after it turns itself on is to unplug it. this is not the first time this has happened. we have another vizio big screen tv in our living room…55 inch. its turned on by itself as well. it is not a smart tv like the 30″ is. so the remotes can turn it back off.
    the program that was playing this last time was “twilight zone” …and no…the irony is not lost on me…lol
    not sure if it is a electrical issue or a supernatural one at this point…lol

    Reply
    • chris says

      July 19, 2017 at 11:54 pm

      I have the same issue with my Vizio turning on all by itself,, I came home today and my tv have been on for over 9 hrs, as I turned it off as I left the house,, I vote supernatural

      Reply
      • James Corum says

        September 17, 2018 at 5:26 pm

        I don’t know about the new Tvs but they use to put a diode across the off on switch so the television would be on stand by and come on instant. The only problem having with the tv coming on by itself there was a diode that usually was struck by lightning or a large surge would hit it and short it out. I use to just cut one side of the diode so the tv wouldn’t come on by itself. That always fixed the problem but the TV would come on a lot slower than before.

        Reply
    • Steve Egan says

      October 16, 2017 at 9:43 pm

      You *may* have another infrared (IR( source causing the tv to turn on and this can be verified by optically blocking the IR sensor located (mot likely) on the bottom of the screen.
      Turn the TV off, put something on the right lower half of the screen, try to turn it on with the remote. If this turns it on, move the blocking item to the left half of the lower screen. Does the remote still work? Try the upper edges of the tv – but most of the tv’s on the market use the lower part of the tv to mount the IR sensor. If the tv still is controllable, try blocking ALL of the lower half – some tv’s use sensors on both sides of the screen.

      Once you have done that, and verified that the tv cannot be controlled by the remote, leave the blocking item there until the next time you want to use the tv. IF, at any time, the tv turn on by itself, it’s not the remote, your tv is possessed… most likely by a weak/bad power supply, or extreme noise coming in to your AC power line.

      Give it a shot. Good luck!

      P.S. – paper/cloth is lousy for blocking, IR can usually go through it easily. Try a book or something solid.

      Reply
    • Gary Gibney says

      November 4, 2017 at 1:28 am

      I have the same problem with my tv, have you figured it out?

      Reply
  23. Dusty says

    May 11, 2017 at 12:27 am

    Vizio m60 has a static look to everything hdr related netflix casting and ps4 pro

    Reply
  24. DICK BURKHALTER says

    April 6, 2017 at 12:26 am

    55 INCH VISIO WHICH I PURCHASED FROM COSCO WHICH HAD A TWO YEAR WARRANTY . TV WENT OUT ABOUT 13 MONTHS AFTER PURCHASE . THE MOTHER BOARD WAS REPLACED,I BELIEVE . NOW THREE YEARS SENSE PURCHASE THE PICTURE COME ON FOR A FEW MINUTES THAN GOES BLANK ,THAN ALTERNATES ON AND OFF EVERY 30 SECONDS . THE VOICE STAYS ON ALL THE TIME . ANYONE HAVING THIS PROBLEM? AND WHAT WAS THE PROBLEM AND COST TO FIX THE PROBLEM?
    DICK

    Reply
    • Jaime lynn says

      August 3, 2017 at 4:58 am

      Did u find out what caused it mine doing Same thing we just moved it from one place to another now plays then blank screen sound stays on

      Reply
    • Ned topic says

      September 25, 2017 at 10:55 pm

      Mine does the same thing. When lightning is around house, picture goes out. They tried fixing it several times and then they say it’s my house environment. I’ll never buy a Vizio again

      Reply
  25. Jenny says

    April 3, 2017 at 6:55 pm

    I bought a Vizio , when I plugged it in everything worked great until I turned it to a local station and football was on and it was in Spanish. I checked my language settings and English was selected so there was no way to change or stop it. I also experienced on the same channel that certain shows will have” caption max” where when watching the entire show I get a play by play of a mans voice of what’s happening before it happens , and once again there is no where in the settings to shut it off. Has anyone else experienced this? If so please tell me how to fix it. I’ve always owned Vizio Tv’s and have never had this problem before

    Reply
  26. ben had says

    March 26, 2017 at 6:07 am

    I learned the hard way that setting my backlight to 100% will burn out the backlite leds or power supply in less than 3 months with 12 hrs a day use.

    Reply
  27. Tammy Kelly says

    March 22, 2017 at 11:31 pm

    Is there anyone know if you can lighten the color without the remote?

    Reply
  28. Marilyn Montoya says

    March 10, 2017 at 1:35 pm

    I have not found any information on my audio problem with my Vizio 42 inch flatscreen A day or so ago we noticed that almost everyone has developed a lisp when pronouncing the “S” sound. Like listening to Sylvester the cat. Nuts, I know! The female voices are more noticeable. The TV is less that a year old.

    It sounds like the reptile conspiracy is HERE! lol

    Reply
  29. frontncenter says

    March 9, 2017 at 4:59 am

    This is a common issue. It’s caused by an over screwing problem behind your pants. You have to bend over to see it better.

    Reply
  30. alan lowman says

    March 4, 2017 at 6:57 am

    my 65 inch vizio model 650i-b2 the input selector wont fiunction .with no remote and the rempote will only turn on the television thats all

    Reply
  31. Dixie says

    February 20, 2017 at 12:43 am

    we are not able to get the channels to change on our VIZO tv. The remote changes the channels but the picture will not change

    Reply
  32. daniel says

    February 12, 2017 at 4:14 pm

    hi i have a 50 inch vizio smart tv that wont turn on so i grabbed my multimeter and its getting it power 5vlt stanby power and 12 vlt but when i push power bitton the standby light light comes on blue for few secs n then fades out n tv wont turn on please help i even give my cell im desperate lol i bought off a buddy for 50 bucks i jus need to k ow if its still the power board issue or main board u can txt me or email or respond to this post 402 874 0960 thank u n my model number is e500i-b1

    Reply
    • Ray says

      August 18, 2017 at 1:37 am

      did you ever get an answer on this?

      Reply
  33. Jay Clow says

    February 7, 2017 at 10:20 pm

    Vizio TV turns on, blue screen appears with message NO INPUT for about 2-3 seconds, then shuts off.

    With TV off, pressing the TV Input button (A/V) gets the same result.

    Unplugged the TV to reboot. Same result.

    Any ideas out there?

    Reply
  34. Ken Griffin says

    February 3, 2017 at 5:54 pm

    How do I contact Vizio for warranty repair? I have lost my book.

    Reply
  35. chasdee says

    January 19, 2017 at 6:03 am

    I have a 2008 Vizio 32″ flat screen HD tv. I recently moved it from a bedroom location to another room in the house. It has now developed a 2″ to 3″ vertical band in the display that looks like a negative colour image. Any ideas about causes and possible repair solutions?

    Reply
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