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You are here: Home / Brands / Commonly Reported Vizio TV Problems

Commonly Reported Vizio TV Problems

vizio_logo_ratings_box_logoTechnology has no doubt come a long way over the years and continues to advance rapidly. Of course, it is far from perfect and there are a number of things that can go wrong with any given household appliance or gadget. There are some very impressive televisions on the market these days. Vizio, for example, offers an array of LCD, LED, and plasma models in all sizes. Any of these common Vizio TV problems may arise at any time throughout the life of the set.

CLICK to watch repair video on a Vizio LCD TV power supply problem

Watch Related Repair Videos:

  • Faulty Power Supply on a Vizio SV420XVT1a LCD Flat Screen
  • $1 Fix for a Vizio E601i-A3 E-Series 60” Razor LED Smart TV
  • Vizio E550i-B2 or M550i-B2 Issue: Has sound but no pictures
  • How to Fix the Notorious Vizio Black Screen of Death
  • Vizio Main Board Symptoms

Perhaps the most common complaint regarding Vizio TVs is the appearance of a blank black screen even when the set is switched on and the indicator light is glowing. The screen may still light up in some instances, but in either case the screen remains blank. This issue is usually corrected by replacing the power board, but there are several other things that could be the culprit, like the backlight converter, the T-con board, or even just a faulty screen itself. If a repair shop does not have all of the LCD TV parts that could possibly be causing the problem readily available, they may need to order them all in order to single out the guilty part, which can get rather pricey.

Faulty remotes are another common issue. This is one of the much easier and inexpensive Vizio TV problems to fix. Usually this is due to a bad IR sensor or a loose wire and the parts can generally be found online for less than 20 bucks. If the cause is unknown, just replacing the remote altogether is also fairly easy and of course less expensive than dealing with a problem with the TV itself.

Commonly reported Vizio TV problems also include sound-related issues. This may be a matter of faulty speakers or disconnected wires, which are both easily remedied. If it is an issue with the main unit, then it will be a little more difficult and expensive to fix.

There are many shops offering LCD TV repair services. Purchasing an extended warranty is usually advised to cover the cost of potential expensive repairs and replacements but you will need to rely on your judgment on whether the price of the extended warranty will truly be worth it (most of them are quite pricey).

Sources:
http://www.consumeraffairs.com/home_electronics/vizio.html
http://www.amazon.com/forum/vizio/Tx1D1GJG19EOP3Q

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Filed Under: Brands, Troubleshooting Tips, TV Repair Resource, Vizio

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Comments

  1. Mary says

    September 20, 2018 at 1:44 am

    Out 70″ now has no picture, but sound. There is a dark blue hue to the black. We tried unplugging everything, pressing power button and plugging all of it back in and for the same results. Any ideas that may help?

    Reply
  2. John Ross says

    September 16, 2018 at 6:05 pm

    I have a 55” Visio 4K Ultra HD home theater device (model E55u-D2) that I purchased about two years ago. It worked fine for about a year. Then we moved to a new home and ever since then it has been malfunctioning. When we first turn it on, there is a blue vertical bar about eight inches wide that appears twelve inches from the left side. There is a black line within this blue bar 2.25 inches from the left side of the bar. Once a TV channel is received, a DVD played and the like, the blue bar distorts the picture but eventually disappears after about two or three minutes. After the blue bar has vanished, the picture quality is excellent.

    But this is not the only issue we are having with the TV. Without warning, the TV screen will turn black; the sound can still be heard but there is no picture. We turn the TV off and then back on again and then picture is fine. But then the picture will turn black again without warning. There is no pattern to the picture disruption that I can determine. Sometimes the TV can go for hours without the screen malfunctioning; other times it may go black every few minutes. This has become very aggravating. I did not purchase an extended warranty and I have not contacted Visio. With the tone of other responses I have read, I’m not sure I should!

    I am wondering if my components are too old for the TV. For example, my Sony Blue Ray player is pretty old and uses an older HDMI cable, but I have it connected to an HDMI 2.2 port on my AV Receiver. Could this be contributing to our issues with the TV? I tend to think not because I used the same devices and connections in my old house and the TV worked fine for the first year. If anybody has any idea what could be causing this, please let me know. Thanks!

    Reply
  3. larry simmons says

    September 14, 2018 at 2:18 am

    I have two Visio flat screen televisions with on/off problems. One turns on and off just fine only it comes back on in the middle of the night. The other one turns off only to come back on seconds later. Is this a remote problem or tv setup problems? any reply is greatly appreciated.

    Reply
  4. Marcus Killion says

    September 2, 2018 at 8:21 pm

    I own two vizio TV. One a 2008 model had a red line start from top to bottom in middle of screen. It steady got wider from thread width to about 1/16th inch. Backlight issue I would guess. I stopped using it and bought a new one. An e47oi Ao . This one lasted a while but now the menus dont work. Popup but quickly go away. Cant access any smart functions , apps etc.. , which makes it a non smart TV and I can not change wifi passwords or audio settings. Worthless TV. Cant use surround sound since the setting on TV cant be changed to use HDMI CEC. I here might be a power surge caused some board to burn out. Costly repair , about half the cost of a 800.00 TV.

    So from this I can say dont waste your money on Vizio.

    Reply
  5. Jeremy Allen Marsh says

    August 24, 2018 at 3:05 am

    Purchased a Vizio D43f-F1 model. Sound quit after 2 weeks. Returned it to Wal-Mart and received a replacement. One month later, same thing. Tried every suggested remedy, no dice… any reason, or any fix before it becomes kindling or I bring it back again? Has anyone else had this issu, could it be a faulty part and they need to make a recall?

    Reply
    • Arley Hughes says

      October 25, 2018 at 10:03 pm

      I have same model but it only lasted 2 weeks before it would not turn on. The power light comes on and then in 30 seconds it goes out.

      Reply
      • Jeremy Allen Marsh says

        October 28, 2018 at 6:58 am

        I ended up doing a soft reset and everything worked out okay. These newer televisions are junk.

        Reply
  6. Douglas M. Thompson says

    July 28, 2018 at 12:54 am

    No netflix shows (just the intro) on one TV but full Netfix on other TV.

    Reply
  7. Katherine L. Carroll says

    July 3, 2018 at 1:10 pm

    Our Vizio worked fine yesterday then i turned it on and have a black screen that flashes now. Cant change the input mode either. What parts are needed to do the repair myself??

    Reply
    • robert says

      July 17, 2018 at 11:28 am

      My vizio also will not change inputs and at times will not turn off unless I unplug. What board do I need to look at maybe the Vizio brand was not a goo purchase.

      Reply
  8. Donna T says

    July 2, 2018 at 4:14 pm

    I have a 55 inch Vizio I used for a year and a half which now only has a black screen…I also have a 36 inch vizio I have had for 12 years with no problems! After reading all of these post I have decided that the bigger the tv the more problems are reported! I have not decided if I will buy another vizio or not but I know I am not very happy that it only lasted such a short amount of time.

    Reply
  9. Brian Mann says

    June 30, 2018 at 12:53 am

    We got our 50 inch Visio from side of road. Easy to work on, boards cheap on EBay from new units with screen damage from shipping. $11 T-con board and $10 new remote. Very nice picture and sound. For us only four boards all plug and play. If sound stops clean HDMI ports with soft brush. Worked for us. 😁

    Reply
  10. ronald grace says

    May 20, 2018 at 11:50 pm

    my tv hass no sound or picture power shows it turns on

    Reply
  11. Susan says

    May 13, 2018 at 9:54 pm

    We have a Vizio Model: M60-C3. Roughly a month ago we developed black “clouds” in the screen. First there was one then they multiplied. Now we have an area on the bottom left corner about 8″ x 8″ no regular shape that is flashing off and on like a white sign. Anyone else ever have this issue? Was told by our repair person from the previous tv that the Vizio is the best. I am now questioning that!

    Reply
    • TJ Risetter says

      May 23, 2018 at 8:40 pm

      we have same problem with ours. ITS an E70-E3. 70″ screen with a cloud across the middle third , and a 1 foot square in right and left corner of screen. roughly half our screen is clouded. This happened after 1 year and 2 weeks. This is 2 weeks passed warranty. I called vizio, they said to call their repair number. I just did and they said they do not fix TV’s in my area. I am very upset. $1400 for a tv that lasts 12.5 months. I didn’t get the extended warranty. I figured the TV would last at least 3 years, or vizio, or Walmart would stand by their product. They both have lost my business. I guess I’ll go back with Samsung products. They are triple the money but they last. Good luck with your issue

      Reply
      • Susan says

        May 27, 2018 at 7:34 am

        Thanks for your reply. Our “flashing” is now a bit less – but still occurs about every 30-45 min. or so. Clouds accumulating 😉 Ours is about two years old thus no warranty but can’t afford another one at this time. I hope y’all have better luck with your Samsung than with the Vizio. AND…..if you happen to think of it after a while maybe you could reply with just how the Samsung is holding up???!! Time to start saving again for yet another new TV.

        Reply
  12. Donna Bratton says

    May 6, 2018 at 4:37 am

    Screen is black. Not the first time either

    Reply
  13. Chuck says

    May 4, 2018 at 2:38 pm

    I was sold a defective flatscreen. HDMI port worked intermittently. Tried to get satisfaction from Vizio. They blew me off. Won’t buy another.

    Reply
  14. Katt says

    April 18, 2018 at 4:29 am

    My Vizio speakers suddenly started doing a constant popping noise and won’t stop……does anyone know what causing this or how much it will cost me to get it fixed?

    Reply
  15. Susan Howser says

    April 12, 2018 at 11:52 pm

    We have had our Vizio for 2 years, now we hear a static type clicking

    Reply
  16. Currie Harbour says

    April 6, 2018 at 7:08 pm

    The Visio I have was working well then suddenly with the remote could not turn the set on or off.. had to push the button on the TV. Also at the same time could not adjust the sound volume from the remote again had to go to the TV set and push the +/- sound buttons. Everything else works from the remote…channel change etc etc.
    So what is screwed up?

    Reply
    • Joan says

      May 25, 2018 at 1:55 pm

      I had that issue also. The biggest problem in I lost every cannel but the menu channel 6. We did a channel scan and nothing. We put on a new antenna cable and did a scan and it said 38 digital channels. Turned the set off and when it was turned on again there were no channels. Did another channel scan and found 3 digital channels. Really stumped.

      Reply
      • David Austin says

        May 31, 2018 at 6:32 pm

        This just happened to me. Did you find a way to resolve this issue?

        Reply
    • sherry says

      August 12, 2018 at 7:28 pm

      we have this now and the dish network replaced the remote but the tv remote same issue so maybe not the remote

      Reply
  17. laurie says

    April 3, 2018 at 7:56 pm

    I just bought my 24inch hd led vizio tv. Every channel has picture and sound but one channel dont have sound, the picture comes in fine but there is no sound. Is it my entena or my tv?

    Reply
  18. Ken says

    March 15, 2018 at 7:25 pm

    Hi, have a 55 inch smart tv when I turn it on all I get is a black screen with the, V, (vizio logo), frozen on the screen. Will not turn off have to unplug it to shut off. Any help on what part I need would be appreciated. Thanks

    Reply
    • Larry says

      May 4, 2018 at 11:47 pm

      You have a bad main board but the board may be hard to find and expensive

      Reply
    • Brian Mann says

      June 30, 2018 at 1:01 am

      Main board around $22 on EBay just make sure all numbers on board match. Don’t go by what model tv is they use various boards. Boards have 4 screws and about 5 plugs to hook it to tv. None can be plugged in wrong connector as each is different. Ours was a T-con board $11 off EBay

      Reply
  19. Bob Gardner says

    February 19, 2018 at 8:46 pm

    Have a Vizio XVT3D554SV on initial startup displays single line figures (like a coloring book with no colors) colors then start filling in orange and green. The color eventually normalizes and seems to function ok, but eventually falls back into washout and picture intermittently distorting. In running thru diagnostics with Vizio I was eventually advised that it could not be repaired and I would need to buy a new TV. My experience with electronics tells me that if I have significant normal function, it should be repairable. Any suggestions or help would be appreciated. Thanks

    Reply
  20. jonathan samuel says

    February 15, 2018 at 6:30 pm

    my tv picture is buffering like the picture color is leaving,also it is lines are going up and down there is sound. It gives sound. IT is a 50 inch 2yrs old. screen is lighting up. Vizio.

    Reply
    • Bluebird says

      February 19, 2018 at 8:45 pm

      We have had same problem. Our solution: gave it to our son and bought a different brand. Our son is going to use the Visio as computer monitor. I know this won’t work for everyone but the bottom of frame distortion bothers my tired old eyes.

      Reply
  21. Palmtreehugger says

    February 11, 2018 at 4:38 pm

    I have a M75-C1 Vizio TV. It recently is taking over 20 minutes to start up. After it starts it’s perfect. I replaced all the power boards and still have the same problem. Which green board is the next to try or should I just replace all four green boards?

    Reply
    • Kel says

      August 31, 2019 at 3:14 pm

      Hi did you figure out which board to replace ?

      Reply
  22. C Cleveland says

    February 11, 2018 at 1:48 pm

    Brought my Vizio, on black Friday Wal-Mart, Once a month Vizio loud bang, than goes black.
    Have to reset the channels again, fine than for another month. Any help with this problem?

    Reply
    • Brian Mann says

      June 30, 2018 at 1:04 am

      Blown capacitor probably power supply board

      Reply
  23. Kathy says

    February 6, 2018 at 7:51 pm

    I have a Vizio 70″ and there is a shaded rectangle in the upper left corner. Any one else experiencing this?

    Reply
    • Daryl says

      February 13, 2018 at 10:16 pm

      Our 47″ does something like that. Rectangular section about 1/3 of the way down from the top, about 6 inches high, and extending about halfway across the screen. Dims to about 75% of the brightness of the rest of the screen for about 3 seconds, then goes normal for about a half-second, then right back to dimming again. Very regular, like a flashing sign.

      Reply
      • tracy says

        March 26, 2018 at 2:49 am

        I have a 60″model E60-C3 that has the shaded block in the upper left corner and lower right corner…over the past 2 weeks they have gotten bigger now almost touching eachother. mine stays shaded. soon it will be like watching tv through a pair of sunglasses.

        Reply
        • Susan Thomas says

          October 2, 2018 at 12:01 pm

          Our 60″ Vizio is shaded gray on the left hand side.Is there a fix for this? You’re description of watching TV with sunglasses on is a great description!

          Reply
    • Chris says

      March 18, 2018 at 11:48 pm

      We have this too… has there been a fix or an explanation?

      Reply
    • Holly says

      March 19, 2018 at 7:08 pm

      Mine is doing the exact same thing and the black shaded area is getting bigger and bigger. I’ve called and they won’t replace it. It’s just a year old. So that’s all the longer a tv lasts now??? Mine is a 70″ as well. 4K Smart TV. E-series. I’m so mad!

      Reply
      • Larry says

        May 4, 2018 at 11:53 pm

        You have some bad LED strips in the panel, each one that is bad will affect a horizontal portion of the TV…in time enough will go bad and the TV backlights will go out. Sorry I don’t have better news for you

        Reply
    • Susan Thomas says

      October 2, 2018 at 11:45 am

      Half of our screen is shaded on the left hand side dark gray.

      Reply
  24. crash says

    December 21, 2017 at 4:01 am

    Vizio P65 C1 – Worked great for 3 months, then a series of issues. Worked with Vizio Customer Support – picture looked frozen and sometimes horizontal hold flickered. Vizio sent a replacement TV, picture froze again, also would get picture but the picture would freeze and the sound would continue. Vizio sent parts and a repair man – replaced several boards, TV worked fine for a couple of days and now back to frozen pic.

    I HATE THIS TV!!!!!!!!!!

    Reply
  25. Ricardo Henderson says

    December 13, 2017 at 2:47 am

    I have the vizio e600i–b3 & just recently I started getting black marks on the bottom of my screen & today a double line popped up going straight down one side of the tv is my picture about to go out? How can i fix it? Is it worth me fixing it?

    Reply
  26. GREGORY WILSON says

    December 3, 2017 at 5:56 am

    I have a Vizio VXT3D424SV , I don’t how old it is but I have had it I think for 5 years, I bought it…it was a refurbished tv…. I love it!!!!!! Dec 2nd, 2017 it started flashing white only no yellow at all, just white…. I will unplug it, it will turn vizio to white for 2 to 3 minutes and then it starts flashing white letter only, no yellow at all….this is all it does. I got new batteries in the remote. I have unplug it several times folks, help, I love this 3D TV????

    Reply
    • GREGORY WILSON says

      December 3, 2017 at 6:02 am

      Ok, also this is 42 INCH, never, never, never, had one issue, it’s been great f olks, please help if you know what’s wrong????

      Reply
  27. Jessica says

    December 2, 2017 at 5:37 pm

    I have a 42inch vizio LCD model e422vl model. The tv turns on the widget bar comes up and some widgets work, but they don’t since I can’t connect it to the Internet. I try to hit the input and menu buttons the channel and volume buttons on the remote and nothing comes on the screen. The buttona on tbe aide of the tv the only one that works is the power button, i press the inpit button and it take me to netflix and prompts me to hit okay. I just bought a new remote for it and I am stumped I can’t figure out why only somethings will work. I don’t think it’s the screen since it does come on. Any help or ideas would be wonderful cause it is just to weird for me.

    Reply
  28. Andreson says

    November 21, 2017 at 7:58 pm

    I have no sound on my vizio.. called vizio.. walked through troubleshooting..master reset…nothing.. installed external auxiliary speakers..nothing..whats really going on

    Reply
  29. Rick says

    November 15, 2017 at 12:51 am

    My 42in. Vizio starts out with a black screen then it goes to vertical lines. Then in about a half hour the picture starts to go in and out until it finally stays on. I finally fixed it. I sighted in my deer rifle for this deer season on it. No more vizios for me!

    Reply
  30. Diane Gibbs says

    November 4, 2017 at 5:28 pm

    I bought a 55″ Vizio Model: D48-D0 on November 27, 2016 and roughly 6 months of having it I started noticing the sound is distorted (like a vibration sound) and I have to constantly adjust the picture size. I have thrown away the original box and I did not purchase an extended warrenty. Has anyone else experienced these problems? What should I do?

    Reply
  31. BOBNJUDY KUCERA says

    October 20, 2017 at 9:55 pm

    OUR VISIO AFTER A COUPLE YEARS NOW TURNS ON BY ITSELF, AT A VERY LOUD VOLUME UNTIL A NEIGHBOR COMES AND TURNS IT OFF. ONLY HAPPENS WHEN WE’RE OUT-OF-TOWN.
    NEAT SECURITY SYSTEM, RIGHT?
    MADE BY CHINESE BUT RUN BY RUSSIANS…

    Reply
    • Frank says

      February 6, 2018 at 10:39 pm

      Experiencing same problem with e-55 flat screen Visio tv. When powered off, the tv comes back on in about 4 to 5 minutes. Called Visio and was referred to ITI Repair service
      for out of warranty repair. TV is 18 months old and Visio turned their nose up when I called.

      Reply
  32. John says

    October 12, 2017 at 12:50 pm

    I have a Vizio tv that when I turn it on it lights up for a few seconds and then turns off. Any ideas?

    Reply
  33. Yehoshua Sofer says

    September 28, 2017 at 6:34 pm

    VIzio had the audacity to sell me a TV and then a month or so later the remote would no longer control the TV which means you have no access to the functions. I called and they said that it would take two months to get me a new remote but that I could control the TV with my smart phone. This is a very bad way to do business and I will never purchase another Vizio product. The fact that a 3rd party device can control their unit does not justify selling it with a remote that will only work for a couple of months. This shows a total lack of respect for their customer.

    Reply
  34. JOHN WOODY says

    September 23, 2017 at 7:07 pm

    I will never buy another vizio tv, had 8 months with a 2 year warranty. called to get the tv replaced, was ask to send a picture of screen line issues plus Proof of purchase , after I did I received a call saying I had a cracked screen. after I Assured the young lady that the screen was not cracked she transferred me to a manager.He informed me that him and his engineers looked at the pictures and determined that the screen was cracked. I assured them that this was not correct and he said he couldn’t really tell because the pictures were blurry . Why would you tell someone the screen is cracked when you can’t determine from a picture .He asked me to send more pictures .After sending more pictures he assured me that the screen was crack even though I had an expert look at it and determine that the screen was not crack that it was a problem that vizio was very well aware of .I asked the manager to put his determination in writing and he declined saying I could not do that. After he bragged about his title and position in the company saying he is reviewed more than 300 cases that he was very qualified to make this determination but did not have a degree in engineering or any kind of TV repair .I am looking at my TV and telling them there is no cracks in my TV .He was very firm and saying my TV had been dropped and the screen was cracked in the warranty was no good .My TV has been on the wall since the day of purchase 5′ high with a 36 inch dresser or in front of it .All I asked for was for a written statement telling me what their determination was of my TV. They were not able to give me a written statements .I did record the phone conversation with the manager. after i was not Satisfied with his determination he told me that someone above him would be giving me a call .I never received the call but did get a statement that send I had a separation of the screen and trim and that is what caused my vertical lines, wait did they change there minds? but this issue also was not covered. I Will never buy another video TV nor do business with anyone associated with him .I purchased a TV with a 2 year warranty the they would not back.I have all phone calls recorded and the written documentation from email . Very disappointed that Visio will not stand bu the warranty.

    Reply
    • Dufus McGee says

      February 24, 2018 at 2:21 am

      Can any of you people spell? Just about every single one of these posts have spelling errors and some have multiple grammar errors. No wonder you have TV problems.

      Reply
      • Nina says

        June 16, 2018 at 8:41 pm

        Really… that’s your concern with their posts?

        Reply
        • Ter says

          August 19, 2018 at 4:24 pm

          His name says it all.

          Reply
  35. Michael says

    September 21, 2017 at 1:56 am

    I have a 47 in vizio tv it says no signal I’ve tried unplugging it checked all plugs to make sure they are tight still shows no signal.. any ideas

    Reply
    • Palmtreehugger says

      February 11, 2018 at 4:36 pm

      Press the input button on the remote. Change the input to the next one, go from say HDMI-1 to HDMI-2, until you hit on one that is the one that you’re plugged into. Once you find it your done.

      Reply
      • penny says

        June 8, 2018 at 11:10 pm

        I HAVE NO SIGNAL ON MY VIZIO

        Reply
        • peter koch says

          September 17, 2018 at 12:33 am

          I also have the same problem. No SIGNAL and then it tells me GOING IN TO DEEP SLEEP. Maby VISIO should go in to a deep sleep. Not happy at all with VISIO.

          Reply
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Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
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