Commonly Reported Vizio TV Problems


vizio_logo_ratings_box_logoTechnology has no doubt come a long way over the years and continues to advance rapidly. Of course, it is far from perfect and there are a number of things that can go wrong with any given household appliance or gadget. There are some very impressive televisions on the market these days. Vizio, for example, offers an array of LCD, LED, and plasma models in all sizes. Any of these common Vizio TV problems may arise at any time throughout the life of the set.

Perhaps the most common complaint regarding Vizio TVs is the appearance of a blank black screen even when the set is switched on and the indicator light is glowing. The screen may still light up in some instances, but in either case the screen remains blank. This issue is usually corrected by replacing the power board, but there are several other things that could be the culprit, like the backlight converter, the T-con board, or even just a faulty screen itself. If a repair shop does not have all of the LCD TV parts that could possibly be causing the problem readily available, they may need to order them all in order to single out the guilty part, which can get rather pricey.

Faulty remotes are another common issue. This is one of the much easier and inexpensive Vizio TV problems to fix. Usually this is due to a bad IR sensor or a loose wire and the parts can generally be found online for less than 20 bucks. If the cause is unknown, just replacing the remote altogether is also fairly easy and of course less expensive than dealing with a problem with the TV itself.

Commonly reported Vizio TV problems also include sound-related issues. This may be a matter of faulty speakers or disconnected wires, which are both easily remedied. If it is an issue with the main unit, then it will be a little more difficult and expensive to fix.

There are many shops offering LCD TV repair services. Purchasing an extended warranty is usually advised to cover the cost of potential expensive repairs and replacements but you will need to rely on your judgment on whether the price of the extended warranty will truly be worth it (most of them are quite pricey).



439 Responses to “Commonly Reported Vizio TV Problems”

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    I have a Vizio VXT3D424SV , I don’t how old it is but I have had it I think for 5 years, I bought it…it was a refurbished tv…. I love it!!!!!! Dec 2nd, 2017 it started flashing white only no yellow at all, just white…. I will unplug it, it will turn vizio to white for 2 to 3 minutes and then it starts flashing white letter only, no yellow at all….this is all it does. I got new batteries in the remote. I have unplug it several times folks, help, I love this 3D TV????

    • GREGORY WILSON says:

      Ok, also this is 42 INCH, never, never, never, had one issue, it’s been great f olks, please help if you know what’s wrong????

  2. Jessica says:

    I have a 42inch vizio LCD model e422vl model. The tv turns on the widget bar comes up and some widgets work, but they don’t since I can’t connect it to the Internet. I try to hit the input and menu buttons the channel and volume buttons on the remote and nothing comes on the screen. The buttona on tbe aide of the tv the only one that works is the power button, i press the inpit button and it take me to netflix and prompts me to hit okay. I just bought a new remote for it and I am stumped I can’t figure out why only somethings will work. I don’t think it’s the screen since it does come on. Any help or ideas would be wonderful cause it is just to weird for me.

  3. Andreson says:

    I have no sound on my vizio.. called vizio.. walked through troubleshooting..master reset…nothing.. installed external auxiliary speakers..nothing..whats really going on

  4. Rick says:

    My 42in. Vizio starts out with a black screen then it goes to vertical lines. Then in about a half hour the picture starts to go in and out until it finally stays on. I finally fixed it. I sighted in my deer rifle for this deer season on it. No more vizios for me!

  5. Diane Gibbs says:

    I bought a 55″ Vizio Model: D48-D0 on November 27, 2016 and roughly 6 months of having it I started noticing the sound is distorted (like a vibration sound) and I have to constantly adjust the picture size. I have thrown away the original box and I did not purchase an extended warrenty. Has anyone else experienced these problems? What should I do?



  7. John says:

    I have a Vizio tv that when I turn it on it lights up for a few seconds and then turns off. Any ideas?

  8. Yehoshua Sofer says:

    VIzio had the audacity to sell me a TV and then a month or so later the remote would no longer control the TV which means you have no access to the functions. I called and they said that it would take two months to get me a new remote but that I could control the TV with my smart phone. This is a very bad way to do business and I will never purchase another Vizio product. The fact that a 3rd party device can control their unit does not justify selling it with a remote that will only work for a couple of months. This shows a total lack of respect for their customer.

  9. JOHN WOODY says:

    I will never buy another vizio tv, had 8 months with a 2 year warranty. called to get the tv replaced, was ask to send a picture of screen line issues plus Proof of purchase , after I did I received a call saying I had a cracked screen. after I Assured the young lady that the screen was not cracked she transferred me to a manager.He informed me that him and his engineers looked at the pictures and determined that the screen was cracked. I assured them that this was not correct and he said he couldn’t really tell because the pictures were blurry . Why would you tell someone the screen is cracked when you can’t determine from a picture .He asked me to send more pictures .After sending more pictures he assured me that the screen was crack even though I had an expert look at it and determine that the screen was not crack that it was a problem that vizio was very well aware of .I asked the manager to put his determination in writing and he declined saying I could not do that. After he bragged about his title and position in the company saying he is reviewed more than 300 cases that he was very qualified to make this determination but did not have a degree in engineering or any kind of TV repair .I am looking at my TV and telling them there is no cracks in my TV .He was very firm and saying my TV had been dropped and the screen was cracked in the warranty was no good .My TV has been on the wall since the day of purchase 5′ high with a 36 inch dresser or in front of it .All I asked for was for a written statement telling me what their determination was of my TV. They were not able to give me a written statements .I did record the phone conversation with the manager. after i was not Satisfied with his determination he told me that someone above him would be giving me a call .I never received the call but did get a statement that send I had a separation of the screen and trim and that is what caused my vertical lines, wait did they change there minds? but this issue also was not covered. I Will never buy another video TV nor do business with anyone associated with him .I purchased a TV with a 2 year warranty the they would not back.I have all phone calls recorded and the written documentation from email . Very disappointed that Visio will not stand bu the warranty.

  10. Michael says:

    I have a 47 in vizio tv it says no signal I’ve tried unplugging it checked all plugs to make sure they are tight still shows no signal.. any ideas

  11. Kimberly Blackmon says:

    I purchased my 60 inch Vizio smart TV in December 2014. In the beginning of 2016 my TV was my TV started powering off and wouldn’t come back on for a couple days. Now it won’t come on at all. I contacted Vizio support and I was told that it was a recall on my TV to send them proof of purchase and pictures of the TV I haven’t heard anything from them within the last couple months so I decided to call back and now I’m being told that there isn’t a recall and that they can sell me another 60 inch Vizio TV. Do anyone know what the problem is with these TVs and how can it be fixed?

  12. Great information. Lucky me I discovered your blog by chance (stumbleupon).
    I have book marked it for later!

  13. Jessie Ibarra says:

    I have a 32 inch Vizio flat screen TV. It turns it’s self on an off. You have to press mute before changing channels,volume,or anything else. My TV don’t have a reset button . Now the screen has went black an it still has sound an the power light on. What could be the causes of these problems. Need help asap please. An how expensive is it to fix these problems. Im on low income a n got the TV as a present. Don’t have a lot of money to get it fix. Need the inexpensive parts to fix it
    Help me please someone.

  14. Bud Jones says:

    Bud. I have a 43′ vizio flat screen, it has developed a small black line down the middle of the screen. Any body else got this problem ???????

  15. Tanya says:

    I have a 50 inch Vizio TV that is barely 2 years old. Worked just great for awhile until recently where the TV just shuts off. Then it takes 10 to 15 or so tries to turn it back on. I called Vizio and they are absolutely worthless for any type of help. Never have I owned such a pile of junk and I will never by Vizio again.

  16. Brian Mollan says:

    65″ Vizio D-series bought at Costco 18 months ago backlight has failed. When turned on TV has picture and sound for 1 to 2 minutes then screen goes completely black but audio is unaffected. Vizio want to replace with refurbished nothing said about it being 6 months past 1 year Mfr. warranty? Called Costco as we bought concierge service to extend warranty to 2 years and they’re sending out a technician. My research tells me I’ll be asking the tech to check power supply board and to check connection between power supply board and LED driver its a pin connector that may have loose pin connectors or poorly soldered and must be done over. Meanwhile as we pass the next week or two without big screen and slowly begin to wither and die here’s a temp fix. Now I can only control TV functions during the 1-2 minutes that I actually have a screen and some people don’t even have that but if you can get to MENU on the Vizio remote and highlight “picture” you can change it to GAME mode reduces backlight on ours to 37% – noticeably darker picture but… and/or change to STANDARD turns backlight completely off and now my picture has been holding steady last 2 hrs. Still getting serviceman out but lets kids watch a show meantime

  17. Dawn says:

    I own a Visio E550i-b2, had it for around 2 years and one day the tv screen went black while watching it. After reading some reviews about common issues i saw someone said to check the main board for loose pins that may need to be soldered back together. Sure enough that was the issue and after soddering them back together the TV turned back on. I couldn’t be any happier not having to buy a new TV. Hope this helps someone that has the same issues. It only cost me $14 for the soldering tool and wire. Link below.

  18. Hanifa Cooper says:

    This TV sucks I had it about 2 years-and I had no sound or color or my screen can’t see anything waste of my money

  19. DJ says:

    I have a 50 inch Vizio my son gave me…the picture behaves as though it is buffering … almost like every other frame comes through.,,,,the sound has sort of a reverb effect to the point after awhile what is being said is not discernible….I have checked the cables into the tv and cable box…hooked the old tv up and the cables worked fine…any thoughts?

  20. Jeremy says:

    I have a 32 vizzio heard a loud pop & it shut off no pic no sound is it fixable

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